Hollow Labs support
Returns & refunds
Opened or unopened. You have 30 days from purchase to request a return.
How returns work
Opened or unopened, you can request a return within 30 days of purchase. You must ship the product back to Hollow Labs and pay the return shipping cost.
Email Info@hollowlabs.com with your order number or proof of purchase to receive return instructions before sending your package.
Once we receive your return, we will email you and refund the returned product to your original payment method. Original shipping charges are non-refundable. Your bank or payment provider may take additional time to post the refund.
If your order arrives damaged or incorrect, contact us at Info@hollowlabs.com so we can help.
Need help with your order?
Contact us before sending anything back so we can give you the right return instructions.
